Privacy Policy
Section 1 – How We Handle Your Information
When you make a purchase from our store, we gather the personal details you share with us, including your name, address, and email address, as part of completing the transaction.
While you browse our store, we also automatically collect your computer's Internet Protocol (IP) address, which helps us understand more about your browser and operating system.
Email marketing (if applicable): With your approval, we may send you emails regarding our store, new product launches, and other relevant updates.
Section 2 – Your Consent
How do you provide consent?
When you share personal information with us to finalize a transaction, verify your credit card, submit an order, schedule delivery, or process a return, you're giving us consent to gather and use that information solely for that specific purpose.
If we need your personal information for a secondary purpose, such as marketing communications, we'll either request your explicit consent directly or give you the option to opt out.
How can I withdraw my consent?
If you've opted in and later change your mind, you can withdraw your consent for us to contact you or continue gathering, using, or sharing your information at any time by reaching out to us at hello@heraldsclothing.com.
Section 3 – Information Disclosure
We may share your personal information if legally required to do so or if you breach our Terms and Conditions.
Section 4 – Shopify Platform
Our store operates on Shopify Inc., which provides us with the online e-commerce platform enabling us to offer our products and services to you.
Your data is kept through Shopify's data storage systems, databases, and general Shopify application. They maintain your data on a secure server protected by a firewall.
Payment Processing:
If you select a direct payment gateway to finalize your purchase, Shopify securely stores your credit card data. This information is encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the duration needed to complete the transaction and is removed afterward.
PCI-DSS requirements ensure the secure handling of credit card information by our store and service providers.
For additional information, you may review Shopify's:
Terms of Service: https://www.shopify.com/legal/terms
Privacy Policy: https://www.shopify.com/legal/privacy
Section 5 – External Service Providers
Generally, third-party providers we work with will only gather, use, and share your information to the degree necessary to perform the services they offer us.
Specific providers, such as payment gateways and payment processors, maintain their own privacy policies concerning the information we must provide them for purchase-related transactions. We suggest reviewing their privacy policies to learn how your personal information is managed.
Some providers may operate in or maintain facilities in various jurisdictions. Consequently, your information may become subject to the laws of the jurisdiction(s) where the service provider or its facilities are based.
After you exit our store's website or get redirected to an external website or application, this Privacy Policy and our Terms and Conditions no longer govern your activities.
External Links
When you select links in our store, they may take you away from our site. We're not responsible for the privacy practices of external websites and encourage you to review their privacy statements.
Google Analytics:
Our store utilizes Google Analytics to help us comprehend who visits our site and which pages receive the most views.
Section 6 – Information Security
To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to ensure it isn't inappropriately lost, misused, accessed, disclosed, modified, or destroyed.
If you share your credit card information with us, it's encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no transmission method over the Internet or electronic storage system is completely secure, we comply with all PCI-DSS requirements and implement additional industry-standard security protocols.
Section 7 – Cookie Usage
Like numerous websites, we utilize cookies on our site. For comprehensive information about the cookies Shopify employs, please visit: https://www.shopify.com/legal/cookies
We use cookies to operate and enhance our website and services (including remembering your actions and preferences), to conduct analytics, and to better comprehend user interaction with our services. We may also permit third parties and service providers to use cookies on our site for advertising and performance objectives.
Managing Cookies
Most browsers automatically accept cookies, but you can adjust your browser settings to remove or reject cookies if you choose. Please be aware that removing or blocking cookies may adversely affect your user experience and may cause certain services or features to malfunction or become unavailable.
You can control your cookie preferences through the cookie banner displayed when you first visit our website.
Section 8 – Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time, so we encourage you to review it regularly. Modifications will become effective immediately upon posting on the website.
If we implement substantial changes to this policy, we'll notify you here so you understand what information we collect, how we use it, and under what circumstances we may disclose it.
If our store is acquired or merged with another organization, your information may be transferred to the new owners to enable us to continue offering products to you.
Contact Information
Email: hello@heraldsclothing.com
Phone: +1 917 814 3274
Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM (GMT -5)
Saturday & Sunday: Closed
Business Information
Store name: Heralds Clothing
Company name: MWL MGMT
Company no.: 85266442
Company Address: Geograaf 16, 6921 EW Duiven, Netherlands
Warehouse Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, 315100 Ningbo, Zhejiang, China