Frequently Asked Questions (FAQ)


Heralds Clothing is a men & women apparel brand focused on timeless, everyday style. Our collections are built around modern essentials designed for comfort, durability, and versatility. We prioritize clean design, quality materials, and thoughtful construction over short-lived trends, creating pieces meant to be worn season after season.


Yes. We provide free shipping on all orders, with no minimum purchase required. What you see at checkout is exactly what you pay.


Orders are typically processed within 1–2 business days.

Standard delivery usually takes 3–10 business days, depending on your location. Most customers receive their orders within 4–12 business days total. Once your order ships, you’ll receive a tracking link to follow its progress.


At this time, Heralds Clothing ships within the United States only. Our focus is on providing a reliable and consistent domestic shopping experience. If international shipping becomes available, we’ll announce it clearly.


If your purchase isn’t the right fit, you have 30 days from the delivery date to request a return. Simply email hello@heraldsclothing.com, and our support team will guide you through the process.


Once your return is approved, refunds are generally processed within 7 business days. Please note that your bank or payment provider may take additional time to reflect the funds.

Yes. If you’d like to exchange an item, email us at hello@heraldsclothing.com, and we’ll help you find the best available option.


We accept the following payment options:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa

All payments are processed securely using SSL encryption.


Absolutely. Protecting your information is a top priority. Heralds Clothing does not store sensitive payment details, and all transactions are handled through secure, encrypted systems.


Please check the tracking link included in your shipping confirmation email first. If more than 7 business days have passed and your order hasn’t arrived, contact us at hello@heraldsclothing.com, and we’ll look into it promptly.


We apologize if your order arrives damaged. Please email hello@heraldsclothing.com with a brief description of the issue and a photo of the item if possible. We’ll arrange a replacement or a full refund — your choice.


If your order hasn’t shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order, and we’ll do our best to assist.


Our team is always here to help. Reach out to us at hello@heraldsclothing.com, and we’ll be happy to assist with any additional questions.